Shipping and Delivery

ADDITIONAL COSTS
There are no additional costs or taxes for shipping within the EU.
Shipping to all other destinations can be subjected to customs duty. Such duty is entirely on the customer, that will have to pay the amount to the courier or the competent authorities. It is up to the customer to provide all the necessary information and/or pay the dues in order to proceed to clearance of goods. Otherwise, the goods will be sent back to our warehouse.

North America - Canada: Duties not incluse where required.

ATTENTION:
if you returned the goods or requested a replacement of previously ordered goods, the new shipping can be subjected to further customs duty.

ORDER TRACKING
Once the order has been processed, you will receive an e-mail with a tracking number that you can use to check the state of your order, directly on the courier’s website.

RECEIPT OF GOODS

When you receive the goods, we recommend that you make sure:

• that the number of parcels indicated on the consignment note matchs the number of parcels you received;
• that the parcels are not damaged; any damages must be reported immediately by e-mail to: gethelp@pepegusto.com

For other questions Contact Us !